Responsible gambling | Playgrand Casino
Keeping play within your limits
Gambling involves risk. - Set your time and spending limits beforehand, and do not go over them because you receive a bonus. The controls described below belong to PlayGrand Casino, not to playgrandcasinouk.co.uk.
Controls at PlayGrand Casino
The available account tools described by PlayGrand Casino include:
| Control | What it is for |
|---|---|
| Deposit limits | Set an amount and a timeframe for deposits; daily, weekly and monthly limits are described. |
| Loss limits | Restrict losses on the casino account. |
| Reality checks | See a reminder of time spent playing, with a choice to log out or continue. |
| Time-out | Take a short break from the account. |
| Self-exclusion | Arrange a longer break; the account tools are described as typically allowing at least six months. |
The account menus provide access to these controls on mobile as well as desktop. A request to raise a deposit limit takes effect only after a cooling-off period. Check the casino account for the options and conditions that apply to you.
Age checks and support
PlayGrand Casino says UK players must be old enough to gamble legally and that it checks their age. - Its safer-gambling resources also offer self-assessment material and links to external support organisations. If play is becoming difficult to control, consider using a break or exclusion tool and seeking support rather than continuing to deposit.
For a question about a PlayGrand Casino account or its controls, use the casino's own help service. For questions about this information page, contact playgrandcasinouk.co.uk at [email protected]; playgrandcasinouk.co.uk cannot change casino account settings.